Country Operations Director

  • Contrat permanent
  • Temps plein
  • Au moins 5 ans d'expérience
  • BUT, Licence, Bac+3
  • Directeur.rice exploitation pays

Mission

Mission

  • Facilitating business growth through operational excellence 

  • Ensure people safety and asset security

  • Accompany, support and ensure the daily implementation of the country and DECATHLON health and safety standards and adapt them locally if necessary.

  • Collaborate closely with city leaders and all the stakeholders (facility leaders, HR, FP…etc.) to address alerts, security needs, and safety adaptations.

  • Engage the stores to increase the operational excellence 
  • Assist store leaders and store operation leaders in establishing an efficient in-store organization

  • Support the hours performance strategies 

  • Train store leaders, store operations leaders and sports team leaders to create an efficiency mindset 

  • Guarantee store stock availability to maximize omnichannel customer satisfaction
  • Animate stores to ensure the stock accuracy 

  • Ensure the flows procedures reliability in order to boost the business

  • Ensure the development of stores operation leaders on each skill

  • Organize the country network to foster strong collaboration, create synergy and improve mutualization

  • Participate in the recruitment, nomination process, onboarding of new store operations leaders

  • Develop the external network 

  • Ensure regular collective and individual management adapted to the needs 

  • Collaborate with services or across working groups to provide feedback on grassroots expectations.

Profil

  • Currently holding or with proven experience as a Store Leader or Store Operations Leader

  • Your strong interpersonal skills allow you to build and maintain strong collaborative relationships with a wide range of stakeholders.

  • You are naturally curious, with a keen eye for detail.

  • You are eager to take initiative, measuring performance and identifying new opportunities for growth and improvement.

  • You are a strategic thinker who can analyze performance data and translate insights into actionable strategies that boost productivity and business performance.

  • You are dedicated to upholding the highest standards of health and safety. You are proactive in identifying and addressing potential risks, ensuring a secure environment for both our teams and our assets.

  • You are comfortable with change and can quickly adapt to new challenges, making real-time decisions to keep operations running smoothly.

  • You enjoy training and mentoring others, empowering teams to develop in their roles.

  • You are analytical and resourceful, able to troubleshoot and resolve operational challenges.

  • You take ownership of projects and are proactive in seeking out opportunities for improvement.

  • Willingness to travel regularly 

  • Mobile 

  • Fluency in English